A
step beyond IT outsourcing, business process outsourcing (BPO)
is increasingly becoming the strategic choice of companies
looking to achieve cost reductions while improving their service
quality, increasing shareholder value and focusing on their
core business capabilities.
The business is built on lasting partnerships with customers,
and robust, reliable infrastructure.
The company works with
customers, as a virtual operations organization, to achieve
the dual benefits of service enhancement and cost savings.
VPL’s breadth
of capabilities, proven program management skills and ability
to integrate technology with business processes makes us your
natural choice as BPO partner. With a comprehensive menu of
BPO services across a range of functions — including
claims processing, invoicing, human resources and payroll,
finance, procurement and customer support —VPL is already
providing BPO services to many clients, generating significant
revenues. As our BPO offerings grow, we commit to bringing
operational excellence to reengineer your business processes
for optimal service, quality and cost.
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VPL
offers business process outsourcing to providers of Insurance
and financial services in the United States,India and Australia.
VPL provides round the clock services that would meet performance
standards of the best-known insurance and financial services
companies worldwide
VPL is focused on business
performance improvement. It innovatively combines its technology
expertise with extensive insurance and banking experience
in providing a wide range of business solutions like policy
and claims processing, process consulting and technology consulting
that meet the needs of multiple insurance industry markets.
It manages everything from online and paper claims processing
and settlement to eligibility verification and prior authorization.
VPL offers Financial
Accounting, CRM, Technology Process Outsourcing for Healthcare,
P&C Insurance, and Life & Annuity Insurance.
It has capabilities
that set it apart from most BPO organizations. These include
Process Consulting and Technology Consulting. Thus, it is
geared to cover all the life stages of an insurance business.
VPL's customer
care program is designed to deliver superior quality services
with the highest degree of reliability to its customers. The
customer care program integrates two important tools - proprietary
process mapping and migration methodology.
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